Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Identity and contact details such as your name, mobile number, email address, WhatsApp profile name, and payment-related communication.
• Subscription and onboarding details such as selected plan, payment screenshot, payment reference, onboarding messages, preferred setup details, and technical information you voluntarily share for deployment assistance.
• Service usage details such as IP address, browser information, pages visited, date/time of access, device type, and diagnostic logs generated by the website or server infrastructure.
• Account and integration details you voluntarily provide for setup assistance, such as server specifications, whitelisted IP details, or API-related configuration data.

2. How We Use Your Information

• To confirm payments and activate subscriptions.
• To provide onboarding, technical support, WhatsApp-based assistance, and service-related communication.
• To maintain logs, troubleshoot issues, improve website functionality, and secure the service against unauthorized access.
• To respond to legal requests, enforce our contractual rights, and protect the safety, rights, or property of users and the business.

3. Payment and Third-Party Processing

Payments are completed outside the website using Google Pay, UPI, banking applications, or similar third-party payment rails. We do not intentionally collect or store your full banking credentials, UPI PIN, card PIN, or other confidential payment authentication details. Payment verification may rely on screenshots, transaction identifiers, and messaging records you choose to share.

4. WhatsApp and Email Communication

GJ3Algo uses WhatsApp as a primary communication channel for onboarding, support, activation updates, and payment confirmation. When you message us on WhatsApp or email us at [email protected], your communication may be retained for business continuity, support quality, fraud prevention, and record-keeping.

5. Cookies, Logs, and Website Analytics

The website may use essential technical logs, browser caching, security logs, and standard server logs for availability, performance, and abuse prevention. If analytics or tracking tools are added in the future, this Privacy Policy should be updated accordingly before broader use.

6. Data Sharing

We do not sell your personal information. We may disclose limited information only when reasonably necessary:

• To hosting providers, cloud infrastructure vendors, CDN/security providers, or technical service providers involved in delivering the website or service.
• To payment, legal, regulatory, law enforcement, or dispute-resolution authorities when required by applicable law or a valid legal request.
• To advisors, consultants, or contractors under confidentiality obligations where needed for technical support, business operations, or compliance.

7. Data Retention

We retain information only for as long as reasonably required for subscription management, onboarding, support, accounting, dispute handling, and legal compliance. Different categories of records may be retained for different periods depending on operational need and applicable legal requirements.

8. Security Measures

We take reasonable administrative and technical measures to protect the information we control. However, no website, device, cloud platform, or communication channel can be guaranteed fully secure, and you acknowledge the inherent risks of internet-based communication and remote deployment support.

9. Your Choices

• You may choose not to provide certain information, but that may delay or prevent subscription activation or support.
• You may contact us to request correction of inaccurate information that we maintain.
• You may stop promotional communication by informing us on WhatsApp or by email, subject to our need to send essential service communications.

10. Children

The service is not intended for minors or individuals who are not legally competent to enter into binding agreements. We do not knowingly solicit subscriptions from children.

11. Policy Updates

We may update this Privacy Policy from time to time. The latest version published on the website will govern current use of information, unless a stricter legal requirement applies.

12. Contact

For privacy-related queries, contact us on WhatsApp at +91 9687100200 or email [email protected].